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Application error and Troubleshooting

Most of the technical issues you might experience while playing on our website can be solved by clearing your cache, cookies and temporary files.

How to clear cache and cookies for most popular browsers:

Internet Explorer

Google Chrome

Mozilla Firefox

Safari

We also recommend:

Restarting the browser or trying a different browser;

Making sure you have the most recent version of your Internet browser;

Checking your firewall/anti-virus does not block our website;

Making sure your pop-up blocker is disabled;

Installing the latest versions of Java and Adobe Flash Player on your device;

Trying to log off and log in again.

After doing so please try to access our website again and if the issue persists, please get in touch with our customer support here and we will assist you further.

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