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Technical Help

  • Application error and Troubleshooting

    Most of the technical issues you might experience while playing on our website can be solved by clearing your cache, cookies and temporary files. How to clear cache and cookies for most popular browse...

  • How to enable JavaScript and update Flash?

    To enable JavaScript Casino Secret use JavaScript to provide you with the best possible gaming experience. JavaScript is normally enabled by default in all browsers, but we suggest that you make sure ...

  • How to enable cookies?

    We use cookies, so we can easily identify you when you visit our website, thus being able to provide a personalised experience of our website. The cookie information we gather is not shared with third...

  • What happens if a game freezes in the middle of a round?

    If your game freezes, you will end up exactly where you left off next time you open the game. If there is no option for you to do so, the round will be completed on the server even if your computer is...

  • Data Security

    Sensitive data - (credit card information, personal data, etc.) is transferred by Casino Secret via a secure SSL connection.  We use encryption on all our pages and this can be verified by seeing the ...