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Responsible Gaming

  • Where can I get help?

    Customers experiencing gambling problems and others affected by problem gambling should seek help. The following independent organisations are available to provide free and confidential advice on matt...

  • How can I change my limits?

    Log into your account, go to the ‘Responsible Gaming’ section of your account and change your limits. Please note that neither customer support nor anyone else from Casino Secret can change your limit...

  • Can I set limits or self-exclude my account?

    All requests to set up your limits must be done through 'My Account', in the ‘Responsible Gaming’ section of your Casino Secret account. You can set and modify your own daily, weekly and monthly limit...