What is 3D Secure?
3D Secure technology is an extra security feature provided by both Visa and Mastercard for online purchases.
After you enter your card details when depositing, a pop-up window may appear requesting your 3D security code. Your financial institution will then authenticate the transaction within seconds confirming that you are the individual making the deposit.
If you haven’t yet registered with Verified by Visa or MasterCard SecureCode, you will need to activate this feature first with your bank and then you can use the security code for all your online transactions, including your deposits on our website.
How does 3D Secure work?
If you have not purchased a product or service online using 3D Secure before on any website, you will be redirected to your issuing credit card’s secure website where you must verify some personal details and select a code or a password. This is integrated into our payment facility. You must never disclose this password to anyone – this is how you guarantee your card is secure. Do not write your password or code down anywhere. This code would then be needed for future online purchases on our website or even other e-commerce websites you may use.
Please contact your bank if you are having difficulty with this process. Payments requiring 3D Secure will be refused until the code is correctly entered.