When attempting to deposit from your Credit/Debit Card, there are occasions where the payment will be declined. However, the funds will be temporarily reserved by your card issuer and, therefore, not available to use.
Your card issuer will automatically release the funds back into your account. The amount of time this can take differs between card issuers.
If the held funds are not cleared into your bank account after 10 banking days, please contact us.
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