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Deposits & Withdrawals

  • Which currencies do you accept?

    You can register your account in the following currencies: Euro (EUR) US Dollar (USD) Australian Dollar (AUD) Restrictions may apply depending upon your country of residence and/or chosen payment meth...

  • What payment methods do you accept?

    Please bear in mind that some payment options may not be available in your country, but these are the most common payment methods accepted to make a deposit into your account: Credit Card (Visa and Ma...

  • What is a CVV/CVV2 number?

    Card Verification Value (CVV) – The CVV number is 3-digit number displayed on the signature strip on the rear of the back of your debit/credit card. When the customer provides the merchant with the CV...

  • 3D Secure - Verified by Visa/MasterCard Secure Code

    What is 3D Secure? 3D Secure technology is an extra security feature provided by both Visa and Mastercard for online purchases. After you enter your card details when depositing, a pop-up window may a...

  • What is a Closed Loop?

    We reserve the right to process withdrawals back to the payment method(s) used to make your deposit, up to the total amount deposited, before other withdrawal options are enabled. The applicable payme...

  • JP exclusive

    JP exclusive...

  • JP Exclusive

    JP Exclusive...

  • Should I declare tax on my winnings?

    Each customer should check whether they need to declare tax as part of income tax rules within their own country....

  • Declined deposit - troubleshooting

    A deposit can fail due to several reasons. It could be technical problems with your computer, technical issues from our side or the payment provider. Failed deposits due to technical problems It is im...

  • Can I make a deposit using a payment method not in my name?

    No - all deposits and withdrawals must be made via a payment method registered in your name. Breaching this account usage rule may result in complications recovering your funds, and even account suspe...