A card deposit should be an instant transfer. If your deposit is missing, try the following: Refresh the page and see if the deposit is reflected in your balance. Check your card/bank balance to verif...
IBAN stands for International Bank Account Number. IBANs were introduced to standardise the identification of bank accounts internationally. Your existing bank sort code and account numbers have not b...
Our payment department usually confirms your withdrawal within 2 working days. Once we have confirmed your withdrawal request, the time you receive your withdrawal depends on the withdrawal method you...
You can check both minimum and maximum deposit and withdrawal amounts for the specific method you want to use in the deposit page of your Casino Secret account or here. Log into your account and click...
Set a deposit limit to restrict the amount of money you can deposit to your Casino Secret account. Log into your account, go to the ‘Responsible Gaming’ section of your account and amend or change you...
All withdrawals are subject to our withdrawal procedures as follows: All withdrawals will be reviewed by our Payments team and must be approved by them before we distribute any funds. This internal re...
We do not charge any fees on deposits and withdrawals. However, banks, credit cards and e-wallets may charge you with a service fee. The fees can vary, so please check this information with your bank....
You can view the status of your withdrawal request in the 'History' section of your account by clicking on the 'Withdrawals' tab. Bear in mind that you can only cancel your withdrawal if the withdraw...
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